FAQ
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Are you a manufacturer or a trading company?
We are a professional manufacturer with our own factory and R&D team, and over 20 years of industry experience. This enables us to strictly control product quality, offer competitive pricing, and provide efficient service.
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What is the minimum order quantity?
Our minimum order quantity is very flexible. We can accept a starting order of one machine to meet your testing and initial needs. We also accept bulk orders for more favorable pricing. Please feel free to contact us for pricing.
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Can you customize our products?
Absolutely! Logo customization is a standard service we offer, and we can request specific designs. Regarding color and packaging customization, a minimum order quantity is currently required. If you have specific customization requirements, please provide us with detailed information, and our sales team will develop a precise solution for you.
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What is your typical delivery time?
Standard models typically ship within 5-10 days. Special models typically ship within 15-30 days. For bulk or custom orders, delivery times may be longer, and we will notify you in advance.
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What payment methods do you accept?
We accept a variety of secure payment methods, currently primarily including T/T and cash. If you have special payment requirements, please feel free to contact our sales team.
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What is your most common export port?
Ningbo and Shanghai are our most frequent ports of origin. If you require shipment from other ports, please feel free to contact our sales team.